Although the move to counter abuse more forcefully is generally welcome, some have questioned whether the companies are doing enough internally to meet the responsibilities they have towards their users. For instance, there are calls for tech companies to be more transparent about their own efforts to deal with abuse on their platforms.
 
The Guardian’s article is part of a newly launched series The web we want, which will foster conversation on online comments, abuse and hate speech, and promises to become a useful resource on the topics.